Need to return a gem? Returns are easy at GemSelect.
Your Inspection Period
All gems have a 20-day inspection period, which begins on the date of delivery. Gems may only be returned during this period.
Returned Items
All returned items must include original bar-coded gem bag and be in original condition.
Return Confirmation
Please email us for return authorization code when returning a gem. Items without a code will be returned.
Refunds
All refunds are made via the same method as payment received. Shipping, insurance and credit card processing costs are non-refundable. There is no restocking fee. We cannot offer replacements.
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