GemSelect has an unbeatable record when it comes to customer satisfaction! How else could we still be serving happy customers in over 120 countries for well over a decade?
GemSelect is a name you can trust, in partnership with industry leaders, including:
GemSelect is accredited by the Better Business Bureau with an A+ rating. When you see the BBB logo, you can rest assured GemSelect meets the highest ethical business standards. To see more current customer testimonials and reviews, please visit our BBB page.
Customer Certified & Verified! Read What Our Customers Say Have To Say About Us:
To see more current store ratings and recent customer reviews, please visit our certified Bizrate Reviews page.
"Very happy and looking forward to my next purchase. Arrived within the quoted time frame and all the stones look great. Outer packaging was done so that people didn't know what was inside." -- Mike M, Source: Bizrate
"GemSelect sends what is shown in the picture or better. There are no surprises.....well actually, there are when the sparkle can't be adequately captured in the picture. Gemselect has excellent customer service and are eager to go out of their way to ensure the customer is happy with quality and selection. I feel safe buying from them, and love to peruse the "new arrivals". -- Barb, Source: Bizrate
"I have been nothing but satisfied with my purchases from Gemselect. My last purchase, an Ethiopian opal can only be described as STUNNING. I have two more purchases in transit right now and if history can be any judge I expect nothing but good things. I have friends in the "business" and requested their help in evaluating my purchases. They both agreed to the great quality and extreme value I had received. Keep up the great work." -- Shooter, Source: Bizrate
"Great service, responsive to question, and Derek/ staff give great suggestions." -- Kris, Source: Bizrate
"Mr. Derek Lee, customer service is a consummate professional who puts himself out in order to please his customers. His professionalism, experience and knowledge, attentiveness and caring is one of the primary reasons I continue to do business with this company. In addition Jane is highly professional, attentive, caring and knowledgeable. Wonderful company and superb customer service." - J, Source: Bizrate
"I am a major gemstone collector, and GemSelect is always my go-to place since 2008. If you want a Kunzite but other places to buy one for 9 carats want $$$! Well GemSelect has their Gemstones for just little as $8 per carat All natural NOT Synthetic! Perfect for learning more about Jewelry Care, Gemstone Info, and Advice on purchasing special gemstones! I bought about 20 gems so far! No disappointment at all!" -- Sammy, Source: Bizrate
"I made multiple purchase and every time received best service. To be precise: good quality gems, exact pictures of product actual buying, best support. Recommended company A+." Mr. Tiro, Source: Better Business Bureau
"I have been very impressed with GemSelect. My first order was received promptly and was what was advertised. I changed my mind and returned it, placing another order. The credit was promptly issued and I received the 2nd order about the same time the credit was issued for the previous order. The website is very informative and easy to use - it's a pleasure doing business with GemSelect!" -- Dr. CJ G., Source: Better Business Bureau
"I had a family matter arise during the shipment of a package from GemSelect and wasn't aware until after 4 months had past when I was able to retrieve my mail that I had noticed it missing and I contacted them and they immediately replied and was very friendly and replaced my order with no questions asked or problems thank you Gemselect I will continue to use you'll in the future and show my friends all the time the site I use to buy my beautiful gemstones." -- A.K., Source: Better Business Bureau
"I received my stones today and they far exceeded my expectations. They are exactly like depicted on the website. This company is amazing. They keep you informed of all shipping stages from the time of ordering to the time it is delivered. I thoroughly recommend Gemselect. I will be ordering again." -- Betsy, Source: Better Business Bureau
"Over the last few years I have purchased stones from GemSelect. I am not a jeweler but liked the idea of choosing my own stones for something a professional jeweler would make for me. I have always been very happy with their wide selection and the quality of the stone - and I liked the prices! A recent need to return two stones (my need for actual visual comparison) resulted in a prompt refund after I showed proof of return. I strongly recommend GemSelect as an honest and reputable dealer." -- M.M., Source: Better Business Bureau
"GemSelect is a great company to do business with. Not only do they offer a wonderful selection of authentic gemstones, they are also very fairly priced. Excellent customer care as well. This is my ONLY source for the real thing on the Internet!!!" -- Edward M., Source: Better Business Bureau
"I purchased a blue Topaz ring with an 18.5 carat VVS gemstone in August 2016. I am so impressed with every aspect of this purchase that I sought a means to give a customer review. Let me just say I am way more than just happy with my recent Blue Topaz ring purchase! The pictures at GemSelect don't do the ring I purchased justice as it's much more brilliant and beautiful in person than in the pictures. The workmanship and stone cutting is absolutely superb. Gemselect has far exceeded my expectations and I know my wife will love her birthday present next weekend. Thank you so much GemSelect." -- J.E. Source: Better Business Bureau
" had a great experience with GemSelect. They are knowledgeable and helpful. My initial purchase did not fit the ring setting so I had to send it back for an exchange. The exchange process was easy and they refunded my purchase immediately. For the exchange gem, the GemSelect staff measured all aspects of my gemstone to ensure it would be a prefect fit. The second gem fit my fiance's engagement ring very nicely and she couldn't be happier. Keep in mind this is a wholesale, pre-cut gem service that they provide. Do not expect custom, "to-size", cut stones. The quality of their gemstones ranges with the prices. While they do have exceptional stones, if you spend $50 on a Tanzanite or Ruby, you will get a $50 gem. This range of quality, size, type, and price makes GemSelect an easy and trustworthy company to get your gemstones from." -- J.B. Source: Better Business Bureau
"I ordered two Yellowish Green Tourmalines Octagon cut. I am very happy with these gems! They are clean & great color saturation. Also, Derek Lee was very helpful ! I will definitely keep you in mind for further gem purchases!!" -- Boo's Diamonds, Source: ResellerRatings
"Not only were they understanding of my troubles with customs, they offered to reship my package back to me free of cost! Definitely going to use their services if I purchase more gems in the future." -- Mijo, Source: TrustPilot
"GemSelect is one of the most professional companies I have ever worked with. They were courteous, and handled my purchases with speed and accuracy. When I had questions about my order, Derek responded quickly and resolved a small matter in a very satisfactory manor. I would not hesitate to purchase from them again." -- Chuck, Source: ResellerRatings
"Recently I purchased a beautiful violet spinel, tourmaline lot and golden apatite, following the purchase of a wonderful alexandrite gem. Having now made several purchases from GemSelect over a number of years, I'm always very happy with lovely gems which are accurately described, as well as fast shipping and excellent communication. Thank you Derek Lee & GemSelect." -- Scooter, Source: ResellerRatings
"I needed a chrysoberyl cat's eye for a ring, because I had lost it's stone. GemSelect was one of the very few who had this stone. I emailed them with my situation,....They advised me that none of the stones seemed to meet my needs, and recommended other stones. Upon receiving the stones, I realized they weren't right for my ring. I emailed them asking if perhaps they had other cat's eyes which were closer to what I needed. Once again, they very graciously informed me that none of their stones would most probably be appropriate, and I was given a return code. I received a full refund right after they got the stones back. GemSelect takes time to write their customers, doesn't try to make a sale when they honestly think the product will not be suitable, and is patient, prompt and courteous in all their dealings. Bravo! I will certainly not hesitate to recommend them or go back to them should the need arise!" -- Faith, Source: ReviewCentre
"I asked to have the ring resized to a larger size. It was no problem at all. Staff are amazing so helpful and very professional The ring itself is absolutely beautiful, a stunning moonstone set in silver. I love it, I couldn't be happier. I highly recommend GemSelect for all your gemstones and jewellery. I previously purchased a beautiful large citrine gem, even a jeweller here in Australia couldn't believe how beautiful it is." -- Debra, Source: ReviewCentre
"Got my ring in the mail today, love it. Customer service was quick to respond to all inquiries. I paid extra for the shipping, had it resized, and it got to Alaska from Thailand without any hiccups. I look forward to ordering from Gem Select again!" -- Allan G., Source: Facebook
" I have always been thrilled with the stones I have purchased, and your cusomer service is the best!" -- Theresa B., Source: Facebook
" For anyone who has been hesitant to order, I received the highest quality stones from GemSelect. And when I found a small chip in one, I sent a few pictures & they didn't hesitate to send a replacement. I know someone has said this before but YOU GUYS ROCK!!" Janet B., Source: Facebook
"I orderdd 2 gems stone on last thursday,i receive them today,Im absolutely happy with them. They are look the same as in the picture show on internet.Very fast shipping and nice gems, gonna buy more from you." -- H. Nguyen, Source: Facebook
"Received my package of zircon through the post this morning. Amazing stones and brilliant service, thank you" -- Vannesa J., Source: Facebook
"With four years working with Gemselect, I am 100% satisfied with their quality of stones and service provided. I can strongly recommend other jewelers to try working with them." -- Nicolas Tranchant, Source: Vivalatina; Read the full review featuring beautiful jewelry set with GemSelect gemstones here.
"Gemselect are the BEST of the BEST! I have bought so many beautiful stones from them and keep going back for more. Excellent quality. Also their Customer care is 20\10." -- Isabella, Source: Trustpilot
"Not only were they understanding of my troubles with customs, they offered to reship my package back to me free of cost! Definitely going to use their services if I purchase more gems in the future." -- Mijo Bažoka, Source: TrustPilot
Why You Can Trust GemSelect To Be Your Top Gemstone Source:
Here's a short list of what to look for when searching for the best, recommended and reliable gemstone supplier:
We readily provide contact information - you can find our company name, address, phone and email details on our contact us page.
We have been in business for over a decade, servicing jewelers, private buyers and gem collectors since 2003.
We are committed to customer satisfaction and we guarantee this 100%.
We use actual gemstone photos and descriptions for each individual stone.
GemSelect provides comprehensive information on nearly every gem type in the world. We not only want you to buy gems, but we want you to learn about the fascinating world of gems by visiting our gem info center.
We are committed to openly disclosing all gem treatments and enhancements for each and every gemstone we sell. We only deal with natural gemstones, but sometimes they have been treated to enhance color or stability. We will tell you if any gemstone has been altered in any way.
Our website offers a safe and secure checkout with the best SSL security and data encryption.
We offer all of our customers a full 30 day risk-free return policy.
Read more about GemSelect and what makes us the top online loose gemstone website by visiting our "about us" page.
- First Published: February-20-2006
- Last Updated: March-08-2018
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