GemSelect Reviews

GemSelect has an unbeatable record when it comes to customer satisfaction! How else could we still be serving happy customers in over 120 countries for well over a decade?

GemSelect is a name you can trust, in partnership with industry leaders, including:

• BGL Gem Lab
• International Colored Gemstone Association (ICA)
• Chantaburi Gem and Jewelry Traders Association (CGA)
• Asian Institute of Gemological Sciences (AIGS)
• Thai Gem & Jewelry Trade Association (TGJTA)
• Dun & Bradstreet

You can also find more recent certified GemSelect reviews on Bizrate Reviews , Review Centre, Trust Pilot, Google Seller Reviews and Reseller Ratings.

To see more current store ratings and recent customer reviews, please visit our certified Bizrate Reviews page.

"Very happy and looking forward to my next purchase. Arrived within the quoted time frame and all the stones look great. Outer packaging was done so that people didn't know what was inside." -- Mike M, Source: Bizrate

"GemSelect sends what is shown in the picture or better. There are no surprises.....well actually, there are when the sparkle can't be adequately captured in the picture. Gemselect has excellent customer service and are eager to go out of their way to ensure the customer is happy with quality and selection. I feel safe buying from them, and love to peruse the "new arrivals". -- Barb, Source: Bizrate

"I have been nothing but satisfied with my purchases from Gemselect. My last purchase, an Ethiopian opal can only be described as STUNNING. I have two more purchases in transit right now and if history can be any judge I expect nothing but good things. I have friends in the "business" and requested their help in evaluating my purchases. They both agreed to the great quality and extreme value I had received. Keep up the great work." -- Shooter, Source: Bizrate

"Great service, responsive to question, and Derek/ staff give great suggestions." -- Kris, Source: Bizrate

"Mr. Derek Lee, customer service is a consummate professional who puts himself out in order to please his customers. His professionalism, experience and knowledge, attentiveness and caring is one of the primary reasons I continue to do business with this company. In addition Jane is highly professional, attentive, caring and knowledgeable. Wonderful company and superb customer service." - J, Source: Bizrate

"I am a major gemstone collector, and GemSelect is always my go-to place since 2008. If you want a Kunzite but other places to buy one for 9 carats want $$$! Well GemSelect has their Gemstones for just little as $8 per carat All natural NOT Synthetic! Perfect for learning more about Jewelry Care, Gemstone Info, and Advice on purchasing special gemstones! I bought about 20 gems so far! No disappointment at all!" -- Sammy, Source: Bizrate

"I ordered two Yellowish Green Tourmalines Octagon cut. I am very happy with these gems! They are clean & great color saturation. Also, Derek Lee was very helpful ! I will definitely keep you in mind for further gem purchases!!" -- Boo's Diamonds, Source: ResellerRatings

"Not only were they understanding of my troubles with customs, they offered to reship my package back to me free of cost! Definitely going to use their services if I purchase more gems in the future." -- Mijo, Source: TrustPilot

"GemSelect is one of the most professional companies I have ever worked with. They were courteous, and handled my purchases with speed and accuracy. When I had questions about my order, Derek responded quickly and resolved a small matter in a very satisfactory manor. I would not hesitate to purchase from them again." -- Chuck, Source: ResellerRatings

"Recently I purchased a beautiful violet spinel, tourmaline lot and golden apatite, following the purchase of a wonderful alexandrite gem. Having now made several purchases from GemSelect over a number of years, I'm always very happy with lovely gems which are accurately described, as well as fast shipping and excellent communication. Thank you Derek Lee & GemSelect." -- Scooter, Source: ResellerRatings

"I needed a chrysoberyl cat's eye for a ring, because I had lost it's stone. GemSelect was one of the very few who had this stone. I emailed them with my situation,....They advised me that none of the stones seemed to meet my needs, and recommended other stones. Upon receiving the stones, I realized they weren't right for my ring. I emailed them asking if perhaps they had other cat's eyes which were closer to what I needed. Once again, they very graciously informed me that none of their stones would most probably be appropriate, and I was given a return code. I received a full refund right after they got the stones back. GemSelect takes time to write their customers, doesn't try to make a sale when they honestly think the product will not be suitable, and is patient, prompt and courteous in all their dealings. Bravo! I will certainly not hesitate to recommend them or go back to them should the need arise!" -- Faith, Source: ReviewCentre

"I asked to have the ring resized to a larger size. It was no problem at all. Staff are amazing so helpful and very professional The ring itself is absolutely beautiful, a stunning moonstone set in silver. I love it, I couldn't be happier. I highly recommend GemSelect for all your gemstones and jewellery. I previously purchased a beautiful large citrine gem, even a jeweller here in Australia couldn't believe how beautiful it is." -- Debra, Source: ReviewCentre

"Got my ring in the mail today, love it. Customer service was quick to respond to all inquiries. I paid extra for the shipping, had it resized, and it got to Alaska from Thailand without any hiccups. I look forward to ordering from Gem Select again!" -- Allan G., Source: Facebook

" I have always been thrilled with the stones I have purchased, and your cusomer service is the best!" -- Theresa B., Source: Facebook

" For anyone who has been hesitant to order, I received the highest quality stones from GemSelect. And when I found a small chip in one, I sent a few pictures & they didn't hesitate to send a replacement. I know someone has said this before but YOU GUYS ROCK!!" Janet B., Source: Facebook

"I orderdd 2 gems stone on last thursday,i receive them today,Im absolutely happy with them. They are look the same as in the picture show on internet.Very fast shipping and nice gems, gonna buy more from you." -- H. Nguyen, Source: Facebook

"Received my package of zircon through the post this morning. Amazing stones and brilliant service, thank you" -- Vannesa J., Source: Facebook

"With four years working with Gemselect, I am 100% satisfied with their quality of stones and service provided. I can strongly recommend other jewelers to try working with them." -- Nicolas Tranchant, Source: Vivalatina; Read the full review featuring beautiful jewelry set with GemSelect gemstones here.

"Gemselect are the BEST of the BEST! I have bought so many beautiful stones from them and keep going back for more. Excellent quality. Also their Customer care is 20\10." -- Isabella, Source: Trustpilot

"Not only were they understanding of my troubles with customs, they offered to reship my package back to me free of cost! Definitely going to use their services if I purchase more gems in the future." -- Mijo Bažoka, Source: TrustPilot

Why You Can Trust GemSelect To Be Your Top Gemstone Source:

Here's a short list of what to look for when searching for the best, recommended and reliable gemstone supplier:

We readily provide contact information - you can find our company name, address, phone and email details on our contact us page.

We have been in business for over a decade, servicing jewelers, private buyers and gem collectors since 2003.  

We are committed to customer satisfaction and we guarantee this 100%.

We use actual gemstone photos and descriptions for each individual stone.

GemSelect provides comprehensive information on nearly every gem type in the world. We not only want you to buy gems, but we want you to learn about the fascinating world of gems by visiting our gem info center.

We are committed to openly disclosing all gem treatments and enhancements for each and every gemstone we sell. We only deal with natural gemstones, but sometimes they have been treated to enhance color or stability. We will tell you if any gemstone has been altered in any way.

Our website offers a safe and secure checkout with the best SSL security and data encryption.

We offer all of our customers a full 30 day risk-free return policy.

Read more about GemSelect and what makes us the top online loose gemstone website by visiting our "about us" page.