search
  • Sign In
    Sign Up

  • English speaking customer support only

    1-800-464-1640

    International:

    +66-39601289

  • Change Language
  • USD
Frequently Asked Questions (FAQ) / Where to find gem details

I bought some gems last month. How do I find all the detailed information about them now?

When a gem is sold, we no longer show it on our website, since no one wants to shop for items that aren't available. However, the information for sold items can still be found. Just enter one or more gem IDs (separated by commas) in the search box on any page, and it will bring up the records for those gems. The gem ID is the 5 or 6 digit number that you'll find on every detail page, where you see a line that looks like "Type: tourmaline" and then "Item ID: 153854". In that case 153854 is the gem ID. We always include the gem IDs in any emails we send you about your purchase.

Return to FAQ HOME
STAY IN TOUCH
*You're signing up to receive GemSelect promotional email.
Partners and Trust Payment options

Switch to Mobile Version

Copyright © 2005-2023 GemSelect.com all rights reserved.

Reproduction (text or graphics) without the express written consent of GemSelect.com (SETT Company Ltd.) is strictly prohibited.

834