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: Forgot Password
Frequently Asked Questions (FAQ) / Forgot Account Password

I forgot my password and can't login. What can I do?

If you are trying to login on our account login page and have forgotten your password, click on the "Forgot your password" link under the "login" button. It will prompt you for your email address and then print out your "password hint" (if you created one). It will also send your account login name and password to your email address.

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  • First Published: February-20-2006
  • Last Updated: November-10-2014
  • © 2005-2017 all rights reserved.
    Reproduction (text or graphics) without the express written consent of (SETT Company Ltd.) is strictly prohibited.
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Size and Weight

Gems are always measured in Millimeter (mm)

Dimensions are given as;
length x width x depth,
except for round stones which are;
diameter x depth

Select gems by size, not by weight!
Gem varieties vary in density, so carat weight is not a good indication of size

Note: 1ct = 0.2g

Size Comparison Chart