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: Returning Gems
Frequently Asked Questions (FAQ) / Return a Gemstone

How do I return a gem to you?

If you need a return a gem to us during the inspection period, simply email your request to help@gemselect.com. Be sure to include the gem IDs of the items you wish to return. We'll check your order and send you a return authorization code and specific return instructions.

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  • First Published: February-20-2006
  • Last Updated: November-10-2014
  • © 2005-2017 GemSelect.com all rights reserved.
    Reproduction (text or graphics) without the express written consent of GemSelect.com (SETT Company Ltd.) is strictly prohibited.
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Size and Weight

Gems are always measured in Millimeter (mm)

Dimensions are given as;
length x width x depth,
except for round stones which are;
diameter x depth

Select gems by size, not by weight!
Gem varieties vary in density, so carat weight is not a good indication of size

Note: 1ct = 0.2g

Size Comparison Chart