Customer Service at GemSelect

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: Customer Service

Customer service is a top priority at GemSelect. We do all we can to keep our valued customers satisfied.

Email

GemSelect answers all email within 24 hours. With years of experience in the wholesale & retail gemstone industry, our well-trained staff can answer most questions immediately. All other questions will be referred to our staff gemologists for more detailed answers.

Other Questions

Technical and website questions are answered directly by our technical team. Our staff accountants are also available for payment and account-related inquires.

GemSelect does everything possible to get you the answers you need!

More Questions? Click here to contact our team.

First Published: February-20-2006
Last Updated: July-10-2017
© 2005-2017 GemSelect.com all rights reserved.
Reproduction (text or graphics) without the express written consent of GemSelect.com (SETT Company Ltd.) is strictly prohibited.

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Gemstone Information

Customer Reviews

Very good products, I usually buy here the gems that I don't find in other store.

Lalis, March, 2017
Source: Bizrate

I have always been completely satisfied by the quality of stones that I have purchased from GemSelect.

Marygunn, August, 2017
Source: Bizrate

This is an amazing site. Customer service is over the top. Product is what they promise. A very professional company. I am so glad they are here.

PP, June, 2017
Source: Bizrate

I have been buying from Gemselect for a few years now and have never ever been disappointed. Their quality is behind true to their description, their prices are fair and there is ...

ALM, June, 2017
Source: Bizrate

Love the variety of the gemstones on this site! So easy to navigate!

DDH30, August, 2017
Source: Bizrate

I needed a chrysoberyl cat's eye for a ring, because I had lost it's stone. Gem Select was one of the very few who had this stone. I emailed them with my situation, giving them ...

faithlee, February, 2017
Source: ReviewCenter

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Privacy Notice © 2005-2017 GemSelect.com all rights reserved.
Reproduction (text or graphics) without the express written consent of GemSelect.com (SETT Company Ltd.) is strictly prohibited.

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English speaking customer support only
Toll Free - USA & Canada only: 1-800-464-1640 International: +66-39303404

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Size and Weight

Gems are always measured in Millimeter (mm)

Dimensions are given as;
length x width x depth,
except for round stones which are;
diameter x depth

Select gems by size, not by weight!
Gem varieties vary in density, so carat weight is not a good indication of size

Note: 1ct = 0.2g

Size Comparison Chart