Jewelry New Arrivals Pairs Lots Contact
: Inspection Period
Frequently Asked Questions (FAQ) / Return Period

During what period can I return a gem to you?

We currently offer a 30 day inspection period (counting from the day you receive your shipment), so you have plenty of time to evaluate your purchase. If you decide to return a gem to us, be sure to contact us for a return authorization before your 30 day inspection period ends. Please note that gems need not be returned to us within the 30 days; but the return authorization must be obtained before the 30 day period ends. We issue refunds using the same payment method as your original transaction.

Return to FAQ HOME

  • First Published: February-20-2006
  • Last Updated: March-17-2017
  • © 2005-2017 all rights reserved.
    Reproduction (text or graphics) without the express written consent of (SETT Company Ltd.) is strictly prohibited.
English speaking customer support only

Toll Free - USA & Canada only:


Reorder Items

Save Money
No shipping Fees for Additional Items!
$6.99 Worldwide Shipping

Update Translation
Current Value
New Value
GemSelect Gemstones
X Close Window
Colored Gemstones
X Close Window
Colored Gemstones
X Close Window
Colored Gemstones
Size and Weight

Gems are always measured in Millimeter (mm)

Dimensions are given as;
length x width x depth,
except for round stones which are;
diameter x depth

Select gems by size, not by weight!
Gem varieties vary in density, so carat weight is not a good indication of size

Note: 1ct = 0.2g

Size Comparison Chart