|Frequently Asked Questions (FAQ) / Return Period|
During what period can I return a gem to you?
We currently offer a 30 day inspection period (counting from the day you receive your shipment), so you have plenty of time to evaluate your purchase. If you decide to return a gem to us, be sure to contact us for a return authorization before your 30 day inspection period ends. Please note that gems need not be returned to us within the 30 days; but the return authorization must be obtained before the 30 day period ends. We issue refunds using the same payment method as your original transaction.
- First Published: February-20-2006
- Last Updated: March-17-2017
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