FAQs
Are your citrine gemstones natural?
Yes, all our citrine gemstones are natural and certified. We do not sell synthetic or glass imitations.
Do you disclose any treatments on your citrine?
Absolutely. Any heat treatment or enhancement is clearly disclosed in each product listing for full transparency.
How durable is citrine for daily jewelry?
Citrine is durable enough for most jewelry, but we recommend protective settings for rings to prevent scratching or chipping.
Can I buy matching pairs or calibrated citrine?
Yes, we offer matched pairs and calibrated stones for earrings or multi-stone designs.
Do you ship citrine gemstones worldwide?
Yes, we provide secure, insured international shipping so your gemstones arrive safely.
What if I’m not satisfied with my citrine purchase?
We offer a clear return policy so you can shop with confidence.
How do I know my payment is secure?
We use industry-standard secure payment systems and protect your data with robust encryption for safe online shopping.
Can I request additional photos or videos before purchasing?
Absolutely. We’re happy to provide extra images or video to help you make an informed decision — just reach out to our support team.
Do you offer wholesale pricing for citrine?
Yes, we support jewelers and resellers with competitive pricing for larger or repeat orders. Please contact us for wholesale details.
How quickly will my order ship?
Orders are processed promptly and shipped within one business day with secure, trackable delivery options worldwide.
Are the photos of citrine gemstones accurate?
Yes, each citrine gemstone is individually photographed under neutral lighting so you receive exactly the gem shown online.