Are your sapphire gemstones natural and certified?
Yes - all our loose sapphire gemstones are 100% natural and are certified by trusted gemological labs upon request. You will receive a detailed authenticity guarantee with your purchase.
Can I buy matching sapphires for a pair of earrings or a multi-stone setting?
Absolutely. We stock matched pairs and sets of sapphires, and our team can help you hand-pick stones with consistent color, size, and clarity to meet your design needs.
Do you sell untreated sapphires?
Yes. While many sapphires are heat-treated (a standard and accepted practice), we also carry unheated sapphires with proper documentation. Feel free to filter by treatment status on our website or ask our team directly.
How do I know what size to order? I’m confused by carat vs mm.
We list both the carat weight and the exact millimeter dimensions on every product page so you can choose confidently, whether you are creating a custom setting or replacing a stone.
Can you ship sapphires safely to my country?
Yes - we ship worldwide using secure, insured methods to protect your valuable purchase. All stones are packed professionally to avoid damage in transit.
Are your sapphires ethically sourced?
We work only with suppliers who follow responsible sourcing practices to ensure the stones come from conflict-free regions and comply with international standards.
What if I’m not satisfied with the sapphire I receive?
We offer a straightforward return policy - if you are not fully satisfied, you can return your loose sapphire within 30 days for a full refund or exchange.
Can I request a lab report for investment purposes?
Yes - we can arrange for a third-party gemological lab report on any sapphire before shipment, giving you confidence about its grading and value.
Is there a minimum order quantity?
No - you can order even a single loose sapphire. We do not enforce minimum order requirements, making us accessible for hobby jewelers, collectors, and personal buyers.
Do you offer discounts for bulk or repeat orders?
Yes - jewelers and resellers can benefit from volume pricing or special rates on repeat orders. Please contact our sales team for details.
GemSelect Certified Store Reviews
GemSelect: Over 22 Years in the Gemstone Business! Thank you for trusting us with your purchase!
Overall Rating -> 10
love the site, the experience and the products.
Posted By Ckingpots in July, 2025
Source: Bizrate
Overall Rating -> 10
I have ordered from Genselect before and always had a great experience. My go to source!
Posted By Kycaver in October, 2024
Source: Bizrate
Overall Rating -> 9
the gems were smaller than I thought but I was at fault for not reading the complete discrimination
Posted By Tim in May, 2025
Source: Bizrate
Overall Rating -> 9
Been using them for years! Very satisfied with the products.
Posted By PI SC in May, 2025
Source: Bizrate
Overall Rating -> 8
everything was fine
Posted By Marc in January, 2025
Source: Bizrate
Overall Rating -> 10
I like the site, it's easy to navigate. There are sometimes items I'm looking for that aren't there, but mostly I can find what I need.
Posted By Nate in March, 2025
Source: Bizrate
Overall Rating -> 9
I was looking for a small gift for a friend- the process is the same as every other time and was very simple, and she even got her gift early! On the downside, there's no way to easily keep track of multiple Shipping Addresses, so if I want to send a gift to Friend A and to Friend B, I have to overwrite everything and it's a fair bit clunky in that regard.
Posted By Jezzi in June, 2025
Source: Bizrate
Overall Rating -> 10
Good shopping experience. Website is relatively easy to use. Prices are good.
