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  : : Policy & Information
Check-Out is Safe, Secure and Easy with GemSelect.

We provide the following flexible payment methods for completing your order:

  • Pay by Credit Card via PayPal (No PayPal Account Required)
    PayPal accepts Visa, Visa Delta, Visa Electron, MasterCard, EuroCard, Maestro and American Express. PayPal security information

  • Pay by Credit Card via Kasikorn Bank (Our Bank)
    Our bank, Kasikorn Bank, accepts MasterCard, Visa, Visa Delta, JCB and ChinaUnion. Kasikorn Bank Security Information

  • Pay with your PayPal Account
    We have been a Verified PayPal member since 2004.
    Note: If you do not have an account, you can easily open a new account by following the on-screen directions.

  • Pay by Western Union Transfer
    When paying by Western Union Transfer, your items will be reserved for three days. Please email us the unique Money Transaction Number (MTN #) for your transfer. Once the funds have been received, we will process your order.
    Note: Transfer fees must not be deducted from the received amount.

  • Pay with Direct Bank Transfer
    When paying by Direct Bank Transfer, your items will be reserved for three days. Please email us the bank transfer reference code once you have initiated payment. Once the funds have been received, we will process your order.
    Note: Transfer fees must not be deducted from the received amount.


Once you're ready to Check-Out:

  1. Review your shopping cart and select your shipping method. We offer two shipping methods and rates;

    FedEx Express or DHL Express Shipping (2-4 days)
    Standard Worldwide International Airmail (7-14 days).

  2. Click 'Continue Checkout' and Enter your Shipping Address.

  3. Choose Your Payment Method and click "Pay Now".

Enter in your billing information, or print the on-screen instructions for money transfers.

Once your order has been successfully placed, you'll receive an email confirmation from us at Help@GemSelect.com.

Note: Please be sure to add "Help@GemSelect.com" to your list of safe email contacts in order to ensure you can receive our shipping and order confirmation emails. If you do not receive any email from us, please be sure to check your spam or junk email folder.

Currency

Credit card and PayPal payments will be charged in US Dollars only. Payments through Western Union or by Bank Transfer must be send in US Dollars only.

When selecting a currency other than US Dollars the exchange rate from the "Bank of Thailand" for the current day will be used to convert the prices shown.

PayPal and your processing bank (credit card issuing bank) will use their own exchange rates to convert the currencies and therefore the charges in your selected currency will slightly differ from the prices shown in that currency on our website.

GemSelect will only authorize to charge the amount shown in US Dollars. Any additional fees are exclusively based on PayPal's, your credit card issuing bank's or Western Union's policies.

IMPORTANT NOTE:
In order to use our website, you MUST have "cookies" and "JavaScript" enabled in your web browser settings. If you have placed an item into your shopping cart, but the item is not showing during check-out, this indicates you do not have "cookies" enabled.

If you're having problems with making payment or need would like to discuss other payment options, please feel free to contact us.

Email to a Friend
English speaking customer support only

Toll Free - USA & Canada only:
1-800-464-1640

International:
+66-39340503

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