19.68ct Black with Gold Sheen Obsidian, Oval Cut, 31x16.8 mm

Overall Rating -> 10

hassle free experience.

Overall Rating -> 10

My experience has always been fantastic. Today I saved 6 gems to email a customer looking for a particular color blend to fit into an east west setting, so her options were limited, but we found one she wanted, deleted all the others in the cart and order the gem she selected. It was helpful to be able to put them in the cart so I could save them until she selected the one she wanted without having to research all of them again.

Overall Rating -> 10

Easy to conduct search, good amount of stock to select from along with variety of prices.

Overall Rating -> 9

Very easy to navigate with a great selection.

Overall Rating -> 10

I love the quality, presentation and the price of the stones. I love the identification card - report they send with each stone.

Overall Rating -> 9

I was looking for a small gift for a friend- the process is the same as every other time and was very simple, and she even got her gift early! On the downside, there's no way to easily keep track of multiple Shipping Addresses, so if I want to send a gift to Friend A and to Friend B, I have to overwrite everything and it's a fair bit clunky in that regard.