I did not receive any shipping information fromGem Select at the time of purchase. I thought it unusual because I usually receive that immediately after purchase. I contacted customer service and received an auto teply within a day, but no shipping date. I contacted customer service after 3 days of no response. I finally received a f/u response with shipping date etc. Iâ€™m happy with my purchase although the black opal as depicted in the picture has far more color to it than the one I received.
first time using the site. Sorting the stones by color shape and size is super easy. And would definitely recommend to someone who has an idea of what they are looking for but is also looking for multiple options.
Customer service is awesome. Thomas replied straight away to all my questions. He even send photos as I would like clear view of the stones up close. Payment is quite secured as we can pay using PayPal services. This way seller and buyers are both protected. I canâ€™t wait to receive my Gems .
Ive been shopping here many times before, so navigating around was easy. I am accustomed to the quality of the items and that's the main reason I come here. When I need non heated stones I know I can count on GemSelect being authentic. I trust them because I double check their quality. And never had problems with them. And yes I do recommend shopping there to some of my clients who are "less knowledgable" of industry. GemSelect is so user friendly they're great for beginner gem shoppers!
I'd say that the information in the descriptions is rather sparse, and the state of the gems/their color treatment or lack thereof is vague and unimpressive. Nevertheless they've got a great variety of offerings. The only area I can see that they could improve is in turquoise, which could include unstabilised cabs or at least specific names relative to their mines as opposed to appearances. Thanks
Express Shipping: $29.90 USD Flat Rate - Full Value Insurance / Most shipments delivered within 3-4 days.
Economy Shipping: $8.90 USD Flat Rate - Insured for up to $200 USD / Most shipments delivered within 7-14 days.
Free Combining of orders - No extra shipping fees.
Pay one flat rate shipping fee for all items per transaction / shipment.
No minimum and no maximum order value.
Order as many items as you like and still pay only one single low flat rate shipping fee starting at $8.90 (Economy) or $29.90 (Express).
All gemstones are natural!
All photos and videos are of the actual gem for sale (No Stock Photos)
What you see is what you get! Shipping actual items as pictured.