10.69 carat Black Tourmaline Gemstone, Emerald Cut loose Tourmaline from Tanzania, Natural Untreated Gem, 15 x 11 mm

Overall Rating -> 9

I am of the opinion that the company gem select cares about the product beautiful gems it sells and the cost of the gem I purchased was small i was treated as if it cost a lot of money and product was described in detail and i felt good about the little stones i had ordered.

Overall Rating -> 10

Had a problem ordering first time. Someone from Gem Select reached out to me and cleared problem and I made purchase.

Overall Rating -> 10

Everthing about researching and ordering from Gemselect was easy and uncomplicated. In the past I had payment problems, but your customer rep, Thomas, helped me get everything right. I will continue using Gemselet in the future for these reasons.

Overall Rating -> 10

It was easy to navigate and I hope that the gem is as nice as the picture

Overall Rating -> 9

over the experience was similar to other sites i have used. The only real note I have is the checkout experience was tedious and discriminatory, i wouldn't accept visa gift cards, which not only have guaranteed funds but help protect from misuse of personal information, but would not accept my visa b/c it is a prepaid card. I don't have bank account and I have been using the prepaid card for years without issue so this was disappointing to me. I feel safer using reputable gem sites rather than amazon or ebay (I have been sold fake gems with fake certs on both), but not being able to use my own valid legitimate funds and having to find a friend to buy for me b/c I use a non-bank card like 40% of the country is insulting.

Overall Rating -> 8

Found on a search engine. Scanned inventory and made a small purchase.

Overall Rating -> 10

I really enjoy browsing through GemSelect. The selection is always marvelous and I love how detailed everything is described. The only thing I noticed is that when browsing through my phone, the videos of the gems do not load. If there were more videos of the gems, that would be amazing, though I understand that is a lot of work on GemSelect's part! Checking out is also very fast and easy, and I love that the return policy is very good, though I hope I don't have to use it anytime soon.

Overall Rating -> 10

Always an easy experience using Gem select.

Overall Rating -> 10

Everything was fine.

Overall Rating -> 10

The website is user friendly, has excellent selection. I've always found what I was looking for with Gem Select. When others don't have it they do. And most important, they have a way for you to pay without using PayPal. I cannot use PayPal they closed my account because of no cell phone.

Overall Rating -> 10

I bought a small ring green so I may practice my jewelry making.

Overall Rating -> 10

I find the website user friendly.

Overall Rating -> 10

I have had and will always have a great time shopping at GemSelect. It's a great web site with great products and great service.

Overall Rating -> 8

I did not realize how small the stone was. I cannot use it for the project I wanted, but I am keeping the stone and tru to use it in something else.

Overall Rating -> 10

Fine. All emails answered. Excellent service. Nice discount added for orders. Briefly, a very good experience.