| Shipping rates below are effective from August 31st, 2012 (1:00am Pacific Daylight Time) |
| GemSelect uses fast & reliable shipping methods to get your gems to you quickly and economically. |
| Registered Mail $6.99 |
| We use Insured Registered Mail. All packages require a signature on delivery. All parcels are insured up to $200.00. Most packages arrive within 14-21 days. More international shipping information |
| Global Airmail (USA Only) $6.99 |
| We use a combination of FedEx Global Priority Mail & USPS First-Class Mail (including Delivery Confirmation/Signature Confirm) to insure quick & safe shipments to any US address. Most packages arrive within 8-12 days. All items are cleared by US Customs and are insured up to $200. There are no custom fees to pay. |
| Express Shipping $20.00 |
We use FedEx or DHL for superior service. Standard delivery time is 3-4 days and all packages are fully insured.
Please note: FedEx cannot deliver to PO Box addresses. |
| Availability |
| All gems are in stock and ship within 24 hours, Monday through Friday excluding Thai shipping holidays. |
| Damaged Packages |
| Please refuse delivery of damaged or opened packages. Insurance is null & void if you accept a damaged package. |
| Additional Information for Non USA shipments |
In many countries (not USA) properly declared shipments are subject to custom charges and tax! Registered Mail takes longer but usually avoids additional fees. We are happy to send via FedEx or DHL but please keep in mind that we have no control over extra charges occurring in your country. The buyer is responsible for any customs, tax and duties in their country!
You may also contact us for any special arrangements.
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Transit Time
Shipments from Thailand via Insured Registered Mail, takes approximately 10 - 21 days.
Customs
No customs fees are charged when exporting from Thailand. Any and all fees, taxes, or other duties/penalties owed for importation are the full responsibility of the buyer.
Please note: Packages refused / returned for the aforementioned fees are subject to restocking fees equivalent to 10% of the order value (Shipping & Insurance fees are not included, both of which are non-refundable.)
Invoices
All packages from GemSelect include a complete invoice. Please contact us before placing your order if you do not need an invoice.
Language
We can only assist and reply to inquires sent in English. Please translate all correspondence into English, so we may provide a prompt reply and assist you as efficiently as possible. |
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| More Questions? Contact us |
