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  : Shipping

Please See Below for our Shipping Options:

Express Shipping - USD 20.00

Express shipments typically take 3-4 days for delivery and can be tracked online every step of the way. Parcels are fully insured. A signature is required upon delivery. Deliveries are Monday to Friday for most countries. No APO, FPO, DPO or PO boxes may be used (except PO boxes for the UAE, Saudi Arabia, Oman, Qatar and Kuwait).

Note: If you have a 'signature on file', please call FedEx or DHL to revoke this authorization. Packages that are delivered without a signature, due to a 'signature on file' are not covered by our insurance carrier.

Out-of-Delivery regions (ODA) can take 5-7 business days for delivery. To see if you are in an ODA area, please use this link.

Standard Registered Mail - USD 6.99

We offer registered airmail to over 120 countries. Registered mail is insured for up to USD 200.00. Shipments take approximately 10-21 working days and require a signature upon delivery. There are no deliveries on Sundays. Some countries, such as Canada and Australia do not support online tracking.


South America: Shipping can take up to 45 days due to long customs procedures.

Canada: Standard airmail cannot be tracked online. Shipping can take up to 45 days due to customs. We recommend express shipping for Canada (please contact us if you have special invoicing requests). We are happy to offer replacements or refunds if orders are not received within 30-45 days of shipping.

Australia: Although most standard airmail shipments are delivered in 7-14 days, some shipments can take 4-6 weeks due to customs clearance. We are happy to offer replacements or refunds if orders are not received within 30-45 days of shipping. We highly recommend express shipping, which is duty free up to $1000 AUD (please contact us if you have special invoicing requests).

Global Standard Airmail (USA) - USD 6.99

For USA shipments, we use a combination of FedEx and USPS to ensure quick and reliable shipments to any US address. Parcels can be traced online at Please note that tracking information does not show up immediately, since the shipment is coming from Thailand and needs to enter the USA to be logged into the USPS system. Most packages arrive within 7-12 days, though in some cases it can take 10-21 days. Parcels are insured for up to USD 200.00. There are no customs fees to pay.

All gems shown as 'available' are in stock and ready for immediate shipping. Orders are processed within 1 working day Monday - Friday (excluding Thai holidays). If you wish to cancel an order before it ships, please email us as soon as possible after the order is placed. If you wish to cancel after the order has shipped, you may return it for a refund.

Additional Information for Non-USA shipments
In many countries (not USA) properly declared shipments are subject to customs charges and tax. Registered mail takes longer, but typically avoids additional fees. We are happy to ship by FedEx, but please note that we have no control over extra charges that may occur in your country.
Note: Import tax or duty is the buyer's responsibility. Returned shipments that are refused because of such charges cannot be accepted. You may contact us if you require any special arrangements.

Customs Clearance
Some countries, such as Belgium, South Africa and Brazil require an import licence ID or a formal VAT business registration number for customs clearance. Please contact us for more information about your country's specific requirements.

Should you require a customized invoice or no invoice at all, please contact us via email before or immediately after placing your order.

Tracking Information
USPS Tracking
Registered Airmail Tracking
FedEx tracking
DHL Express Tracking
DHL Economy Tracking
Please use this link to find tracking information for your country.

  • First Published: October-01-2013
  • Last Updated: November-23-2016
  • © 2005-2017 all rights reserved.
    Reproduction (text or graphics) without the express written consent of (SETT Company Ltd.) is strictly prohibited.
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Size and Weight

Gems are always measured in Millimeter (mm)

Dimensions are given as;
length x width x depth,
except for round stones which are;
diameter x depth

Select gems by size, not by weight!
Gem varieties vary in density, so carat weight is not a good indication of size

Note: 1ct = 0.2g

Size Comparison Chart